Data updated
EVA Interiors
Period1-9 January 2026
WIGWIG 1
Client Experience at a Glance
NPS Score
6.6
Target: 9.0+
-2.4 below target
73%
Response Rate
56%
Target: 80% · 5 / 9
-2 responses
70%
Open Complaints
5
Target: 0 · Total 6
+5 above target
17% closed
Projects at Satisfaction Risk
Risk LevelProjects%Note
EVA Interiors
Period
WIG
Goal 1 — Net Promoter Score
6.6
Target: 9.0+  ·  5 / 9 responses
-2.4
Points below target
Promoter / Passive / Detractor
Promoter
Passive
Detractor
NPS by Service
EVA Interiors
Period
WIG
Goal 2 — Complaints
6
5 open  ·  1 closed  ·  Target: 0
+5
Above target
By Category
By Country
EVA Interiors
Period
WIG
Projects at Satisfaction Risk
12
Projects tracked this period
3
High risk
Risk Distribution
High-Risk Projects
EVA Interiors
Period
WIG
Quarterly Goals
Client Experience Targets
5 goals tracked this quarter
2 / 5
On track
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